If you are unable to immediately connect to an e-resource:
- Occasionally, a resource may be temporarily unavailable. If this happens, wait and try again in a few minutes.
- If there is planned maintenance and the library has been made aware of it, that information will be posted on the E-Resource Status Blog.
- Some resources have a limited number of simultaneous users and may be temporarily unavailable due to a high volume of usage. Check the notes for the database in the Databases by Title list for any restrictions on the number of simultaneous users.
If a resource is consistently unavailable, please report the problem via the E-Resources Problem Form. Please be specific about the nature of the problem and any error messages you received. We will attempt to solve any problems as soon as possible.
If you need assistance in using an online resource, please contact Research Services at 316-978-3584, wu_knows@wichita.edu, or the Liaison Librarian for your subject area.
