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The case referenced in the image, #00342040 was closed upon a phone call with a Wolters Kluwer representative on April 27, 2017 who reported that due to the nature of UpToDate content, the database is not compliant with Section 508 standards.

You recently contacted us regarding a customer service inquiry related to the UpToDate service.   We have not heard from you regarding this issue for 10 days and we are closing your case.  If you require additional assistance, please let us know and we will open a new case for you.

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