This is an industrial engineering database, so you will have luck searching many of the topics you will be discussing in class. Here's what the search screen looks like:
To see if the full text is available, after you do a search, click on the link near the article title that says "Detailed." Then look for the green 360 Link to Full Text icon and click to see if the full-text of the article is available. If you don't see the article, you may need to request it through Interlibrary Loan.
Type in your search term in the box (ex. "service blueprinting"). You may also want to combine your search term with the phrase operations management. For example, try "outsourcing" AND "operations management" in the two search boxes.
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